Post-visit marketing program for telephone follow-up. Features: • Maintain contact until the prospect 'buys' or 'dies' • See display of total first calls and daily follow-up calls required • Follow-up scripting that builds trust, adds value, and opens the door for a callback • Track all telephone conversation comments • Uncover, through conversation guides those customers who bought from the competition • Print Daily, Turnover, Bought Elsewhere, and Referrals Generated reports Job Description Summary: • Make telephone calls to people who have visited the sales center • Ask these visitors if they have purchased or are still shopping • If purchased, ask survey questions i.e. when, where, and why did they buy • If not purchased, ask if they want to be kept abreast of promotions • Build relationships with prospects still shopping • Conduct follow-up phone calls • Track information discovered in database Additional Features: • Complete manual and on-screen HELP menus • On-screen training for callers • Easy to learn and simple to use • Management password protection • Protected fields disallow salespeople to change lead assignement • Editable scripting utilities • Program delivered with generic scripts that can be changed • Drop-down menus for faster data entry • Ability to network for multi-users • Additional seasonal address fields • Auto-dialer to save time • Six changeable miscellaneous fields to track any specific data user desires (No programming knowledge needed) • Extensive comments field • Quick lookup via a search/edit button • Ability to print individual lead sheets • Management capability of transferring leads to new telephone specialist or salesperson • Capable of creating custom reports • Log-in menu for individuals Built-in Management Reports: • Daily Call reports measure caller performance • Turnover reports assure hot prospect follow-up • Bought Elsewhere report identifies lost sales • Weekly Recontact reports for salespeople • Alpha reports by salesperson • Source Code report • Daily Sales Center Traffic report • Referrals Generated report • Easy wizard helps design custom reports Money Back Guarantee: If, after thirty days, you do not feel the program you received from The Housing Marketplace will help you make more sales, return the software and we will refund your money in full. Minimum system requirements: Microsoft Windows 95 or 98, CD Drive, Access 97 or 2000 |
| Biltmore Station, PO Box 15408 Asheville, North Carolina 28813 Phone (828) 891-3911 |